Responsible Gaming

Gaming Should Be Fun, Not a Financial Strategy

At Spinshark, we believe that online gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.

Please gamble responsibly and within your means.

Age Verification

Gambling is only for adults. In the UK, you must be 18 years of age or older to gamble online. Spinshark is committed to preventing underage gambling. If you are under 18, please do not use our services.

We conduct age verification checks to ensure all players meet legal requirements.

Warning Signs of Problem Gambling

Do you recognise any of these signs in yourself or someone else? If so, help is available.

• Chasing losses by gambling more to recover money lost
• Gambling with increasing amounts of money to feel the same excitement
• Hiding or lying about gambling activities and spending
• Neglecting family, friends, work, or education due to gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or getting into debt to fund gambling
• Failed attempts to control, cut back, or stop gambling
• Jeopardising relationships, employment, or education because of gambling
• Asking family or friends for money to cover gambling losses

Self-Help Tools & Controls

Spinshark provides tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe.
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered.
• Self-Exclusion: Voluntarily exclude yourself from your account for a set period. During this time, you cannot access your account or receive promotional materials.
• Account Closure: Permanently close your account if you wish to stop gambling.

To use these tools, log into your account or contact our customer support team.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, please reach out to one of these organisations:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information on problem gambling and support services available through national health authorities.

All support services are free and confidential.

Need Help? Reach Out Today

If you think you or someone you care about may have a gambling problem, please don't hesitate to seek help. Problem gambling is treatable, and support is available.

Contact GamCare or GamStop today – they are here to help, and all conversations are confidential.

Remember: It's never too early to ask for help, and it's never too late to make a change.